Frequently Asked Questions

VanityCert.com provides a self-service platform for SaaS businesses to easily allow their customers to use custom vanity domains with automated SSL certificate issuance and management. We handle the complex infrastructure so you can focus on your core product.

Once your customer points their custom domain to your service (with our guidance), VanityCert.com automatically validates the domain ownership and provisions a trusted SSL certificate. We also handle all future renewals automatically, ensuring continuous security without manual intervention.

Yes! Our service is designed for seamless integration. We provide a white-label ready self-service portal that you can embed into your application, along with a comprehensive API for advanced programmatic control. It's built to work with various tech stacks.

We offer tiered support based on your chosen plan. All plans include access to our documentation and self-service resources. Higher-tier plans may include standard or dedicated priority support with SLAs.

Yes, our portal is designed to be white-label ready. You can integrate it seamlessly into your application so your customers experience it as a native part of your service, maintaining your brand consistency.

Our system guides your customers through updating their DNS records (typically a CNAME entry) to point their custom domain to your service. VanityCert.com then automatically verifies these DNS changes to ensure the domain is correctly configured before issuing the SSL certificate.

Yes, self-hosting options are available exclusively for our Enterprise plan customers. This offers maximum control and customization for large-scale operations.

VanityCert.com primarily issues and manages domain-validated (DV) SSL certificates, which are suitable for most custom domain needs. For specific requirements like Organization Validated (OV) or Extended Validation (EV) certificates, please contact our sales team for custom solutions.

We prioritize data privacy and security. All data transmitted through our service is encrypted, and we adhere to industry best practices for data protection. Please refer to our comprehensive Privacy Policy for detailed information on how we collect, use, and safeguard your data.

Our self-service portal provides clear, step-by-step instructions for your customers to configure their DNS records. Our system also includes automated validation checks to detect misconfigurations early and provide feedback, minimizing issues. In case of persistent problems, our support team is available to assist.

The number of custom domains you can manage depends on your chosen pricing plan. Our Basic and Pro plans include a set number of domains, while our Enterprise plan offers unlimited custom domains to support large-scale operations. Refer to our Pricing page for more details.

Yes, we offer processes to facilitate the migration of existing custom domains and their associated SSL certificates to VanityCert.com. Our team can provide guidance and support to ensure a smooth transition with minimal downtime. This is typically handled during the onboarding process.